Contact Form Warranty Request/Return Authorization Form
Warranty Questions
Warranty Questions

Warranty Claim Questions

Warranty Coverage on TREKKING Poles

Question:
What does LEKI's Trekking Pole warranty cover?
Answer:
There is a one year warranty on our Carbon Shaft Trekking poles and a lifetime warranty on Aluminum Shaft Trekking poles. The warranty covers shaft breakage only.
Question:
What is not covered under the LEKI Warranty for Trekking Poles?
Answer:
  • It does not cover normal wear and tear
  • It does not cover lost straps, lost sections, or any other lost parts
  • It does not cover chewed straps or grips by animals or other living beings
  • It does not cover broken straps, broken or worn tips, worn grips, expanders, sleeves or missing baskets

Please complete the Warranty/Return Authorization Request if your poles fall under warranty.

Warranty Coverage on SKI Poles

Question:
What does LEKI's Ski Pole warranty cover?
Answer:
There is a one year warranty on our Carbon Shaft Ski poles and a two year warranty on Aluminum Shaft Ski poles. The two year warranty only covers HTS Series pole shafts that are 5.5 and higher. The warranty covers shaft breakage only.
Question:
What is not covered under the LEKI Warranty for Ski Poles?
Answer:
  • The warranty does not cover normal wear and tear
  • It does not cover lost or stolen pole parts
  • Broken Tips, Grips or Baskets
  • Missing Baskets, Tips, Straps or Grips due to wear and tear

Please complete the Warranty/Return Authorization Request if your poles fall under warranty.

Warranty Coverage on SKI Gloves

Question:
What does LEKI's Ski Glove warranty cover?
Answer:
There is a one year warranty on manufacturer's defects.

Please complete the Warranty/Return Authorization Request if your glove fall under warranty.

Warranty Coverage on NORDIC WALKING Poles

Question:
What does LEKI's Nordic Walking Pole warranty cover?
Answer:
There is a one year warranty on our Carbon Shaft Nordic Walking poles and a lifetime warranty on Aluminum Shaft Nordic Walking poles. The warranty covers shaft breakage only.
Question:
What is not covered under the LEKI Warranty for Nordic Walking Poles?
Answer:
  • It does not cover normal wear and tear
  • It does not cover lost straps, lost sections, or any other lost parts
  • It does not cover chewed straps or grips by animals or other living beings
  • It does not cover broken straps, broken or worn tips, worn grips, expanders, sleeves or missing baskets

Please complete the Warranty/Return Authorization Request if your poles fall under warranty.